Category - Non Fiction / Social Science

Format - Paperback

Condition - Good

Listed - A year ago

Views - 4

Ships From - Texas

Est. Publication Date - Nov 2010

Perfect Phrases for Customer Service, Second Edition

Publisher Description

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME You've heard it a million times: "The customer is always right." But let’s face it--sometimes the customer is misinformed, confused, or downright ...